Are our staff trained in recovering outstanding fees?
Do we have a fee rebate system in place?
Do we know what our parent’s are paying and how to get them to meet their commitments?
Are our enrolment procedures clear?
Do we offer enough payment options?
If you have answered NO to any of the above questions the Resolve Fee Management Solution will be able to assist you. The kit includes
Forms and calculators to help manage debtors
Assistance with methods of payment
Standard letters and documents
Decision trees on how to speak with families at each stage of payment management
And other services as set out in our full Program documentation. On site training of staff in the fee management solution is also available at extra cost.
"The Resolve fee management solution has been very helpful for our school. It has changed the culture and proved very helpful for our parents. The templates and procedures provided were well thought through and saved a lot of time. Change what you might. We have been happy." John Cross, Business Manager, St Andrews Cathedral School