Legal Stuff 2018-04-09T01:52:11+10:00

Privacy Policy

We take privacy very seriously. We’ve updated our privacy policy (Policy) to ensure that we communicate to You, in the clearest way possible, how we treat personal information. We encourage You to read this Policy carefully. It will help You make informed decisions about sharing Your personal information with us.

The Service provided by The Bursars Forum (TBF) through this website and mailing list involves the storage of Data about a company or individual. That Data can include personal information. “Personal information” is information about an identifiable individual, and may include information such as the individual’s name, email address, telephone number, bank account details, taxation details, and accounting and financial information.

We may collect personal information directly from You when You:

  • register to use the Service,
  • use the Service,
  • post to the forum or on our blog,
  • contact the support team, and
  • visit our Website.

You can always choose not to provide Your personal information to TBF, but it may mean that we are unable to provide You with the Service.

TBF may receive personal information from You about others

Through Your use of the Service, TBF may also collect information from You about someone else. If You provide us with personal information about someone else, You must ensure that You are authorised to disclose that information to us and that, without us taking any further steps required by applicable data protection or privacy laws, TBF may collect, use and disclose such information for the purposes described in this Policy.

This means that You must take reasonable steps to ensure the individual concerned is aware of and/or consents to the various matters detailed in this Policy, including the fact that their personal information is being collected, the purposes for which that information is being collected, the intended recipients of that information, the individual’s right to obtain access to that information, TBF’s identity, and how to contact TBF.

Where requested to do so by TBF, You must also assist TBF with any requests by the individual to access or update the personal information You have collected from them and entered into the Service.

TBF collects Your personal information so that we can provide You with the Service and any related services You may request. In doing so, TBF may use the personal information we have collected from You for purposes related to the Services including to:

  • verify Your identity,
  • administer the Service,
  • notify You of new or changed services offered in relation to the Service,
  • carry out marketing or training relating to the Service,
  • assist with the resolution of technical support issues or other issues relating to the Service,
  • comply with laws and regulations in applicable jurisdictions, and
  • communicate with You.

By using the Service, You consent to Your personal information being collected, held and used in this way and for any other use You authorise. TBF will only use Your personal information for the purposes described in this Policy or with Your express permission.

It is Your responsibility to keep Your password to the Service safe. You should notify us as soon as possible if You become aware of any misuse of Your password, and immediately change your password within the Service or via the forgotton password process from the login screen.

The Internet is not in itself a secure environment and we cannot give an absolute assurance that Your information will be secure at all times. Transmission of personal information over the Internet is at Your own risk and You should only enter, or instruct the entering of, personal information to the Service within a secure environment.

We will advise You at the first reasonable opportunity upon discovering or being advised of a security breach where Your personal information is lost, stolen, accessed, used, disclosed, copied, modified, or disposed of by any unauthorised persons or in any unauthorised manner.

TBF only discloses Your Personal Information in limited circumstances

TBF will only disclose the personal information You have provided to us to entities outside the TBF group of companies if it is necessary and appropriate to facilitate the purpose for which Your personal information was collected pursuant to this Policy, including the provision of the Service.

TBF will not otherwise disclose Your personal information to a third party unless You have provided Your express consent. However, You should be aware that TBF may be required to disclose Your personal information without Your consent in order to comply with any court orders, subpoenas, or other legal process or investigation including by tax authorities, if such disclosure is required by law. Where possible and appropriate, we will notify You if we are required by law to disclose Your personal information.

The third parties who host our servers do not control, and are not permitted to access or use Your personal information except for the limited purpose of storing the information. This means that, for the purposes of Australian privacy legislation and Australian users of the Service, TBF does not currently “disclose” personal information to third parties located overseas.

TBF does not store Your credit card details

It is Your responsibility to ensure that the personal information You provide to us is accurate, complete and up-to-date. You may request access to the information we hold about You, or request that we update or correct any personal information we hold about You, by setting out Your request in writing and sending it to us at

TBF will process Your request as soon as reasonably practicable, provided we are not otherwise prevented from doing so on legal grounds. If we are unable to meet Your request, we will let you know why. For example, it may be necessary for us to deny Your request if it would have an unreasonable impact on the privacy or affairs of other individuals, or if it is not reasonable and practicable for us to process Your request in the manner You have requested. In some circumstances, it may be necessary for us to seek to arrange access to Your personal information through a mutually agreed intermediary (for example, the Subscriber).

We’ll only keep Your personal information for as long as we require it for the purposes of providing You with the Service. However, we may also be required to keep some of Your personal information for specified periods of time, for example under certain laws relating to corporations, money laundering, and financial reporting legislation.

TBF uses cookies

In providing the Service, TBF utilises “cookies”. A cookie is a small text file that is stored on Your computer for record-keeping purposes. A cookie does not identify You personally or contain any other information about You but it does identify Your computer.

We and some of our affiliates and third-party service providers may use a combination of “persistent cookies” (cookies that remain on Your hard drive for an extended period of time) and “session ID cookies” (cookies that expire when You close Your browser) on the Website to, for example, track overall site usage, and track and report on Your use and interaction with ad impressions and ad services.

You can set your browser to notify You when You receive a cookie so that You will have an opportunity to either accept or reject it in each instance. However, You should note that refusing cookies may have a negative impact on the functionality and usability of the Website.

You can opt-out of any email communications

TBF sends billing information, product information, Service updates and Service notifications to You via email. Our emails will contain clear and obvious instructions describing how You can choose to be removed from any mailing list not essential to the Service. TBF will remove You at Your request.

You are responsible for transfer of Your data to third-party applications

TBF has a privacy complaints process

If You wish to complain about how we have handled Your personal information, please provide our Privacy Officer with full details of Your complaint and any supporting documentation:

  • by e-mail at, or
  • by letter to The Privacy Officer, The Bursars Forum, PO Box 606, Gosford, 2250, Australia.

Our Privacy Officer will endeavour to:

  • provide an initial response to Your query or complaint within 10 business days, and
  • investigate and attempt to resolve Your query or complaint within 30 business days or such longer period as is necessary and notified to you by our Privacy Officer.


All material at The Bursars Forum website and in emails is protected by copyright. Copying, modifying, transmitting or distributing the material is limited to members of The Bursars Forum only, and any materials provided by members to this site are submitted understanding that other members may have access to use this material freely.

What you can’t do

The Bursars Forum explicitly does not grant permission to do the following with the materials on this website:

  • Resell the material
  • Publish the material on another website (internet or local intranet) in any form whatever for the purposes of sharing the material with other school business management professional
  • Transmit the material via email, bulletin boards, discussion groups, newsgroups, chat rooms and similar media
  • Link to articles on this site without permission.
  • Exceptions are set out in “what you can do” below

What you can do

The Bursars Forum grants you permission to do the following with the material on this web site:

  • Store a reproduction of the material on your local computer
  • Utilise the material on this site for your school use

If you have any questions about use of these resources, please feel free to contact us at


We do not warrant the accuracy of any links provided on our web site, nor the suitability or accuracy of the content located at these links. Links to external sites and material on this site submitted by members do not constitute an endorsement of those parties or their material, products or services.


The information contained in this site, including text, graphics, links and other materials, does not constitute ‘consulting advice’ and is provided as collegial information only.

While The Bursars Forum takes every care in assisting members to network with each other and providing information and resources, we do not warrant the accuracy of the information or the accuracy of any information provided by any third party connected to this site.

The Bursars Forum will not accept liability for errors and omissions in the materials, and accepts no responsibility for any loss occasioned to any person accessing or attempting to access the site, or relying on information provided at this site.


While we take every care to ensure our files are in satisfactory condition, we do not guarantee that any files obtained from or through The Bursars Forum web site are free from computer viruses or other defects. The Bursars Forum will not accept liability for loss, damage or consequence resulting directly or indirectly from use of those files.


The Bursars Forum is owned and operated by:

Resolve Consulting Group Pty Ltd
ABN 73 098 116 646
2.02 131 Donnison Street
Gosford NSW Australia
Ph: +612 4324 4800.

This policy may be updated from time to time

TBF reserves the right to change this Policy at any time, and any amended Policy is effective upon posting to this Website. TBF will make every effort to communicate any significant changes to You via email or notification via the Service. Your continued use of the Service will be deemed acceptance of any amended Policy.

If you have any questions, please feel free to contact us at